Information We Collect
We collect details you share directly with us (such as name, phone number, and company info) and technical data that helps us keep Fonco reliable and secure.
- Contact details submitted through the Fonco form or when speaking with our team.
- Usage information like device type, browser version, and interactions with our pages.
- Logs that help us prevent fraud, debug issues, and keep messaging compliant.
How We Use Your Data
Data powers the experience you expect. We only use it to deliver Fonco, improve our product, and honor legal duties.
- Respond to your requests and set up demos or onboarding sessions.
- Operate, maintain, and improve Fonco messaging and related services.
- Comply with applicable laws, industry standards, and platform requirements.
Data Sharing & Retention
We do not sell your data. Limited sharing happens only with trusted processors who help us run Fonco.
- Vendors providing hosting, analytics, and communication tools work under strict confidentiality terms.
- Retention aligns with the purpose collected; we delete or anonymize when no longer required.
- We respond to lawful requests when necessary to protect Fonco and our customers.
Your Choices
You are in control of the information you share with Fonco.
- Request access, correction, or deletion of your personal data at any time.
- Opt out of optional communications by following instructions in our messages.
- Contact us if you have questions about how your data is processed.
If you have any questions about this Privacy Policy or wish to exercise your rights, reach us at hey@fonco.vn.